Shipping

spartansuppz shipping

When you shop at Spartansuppz you can be assured you're going to get great service.

Get your order in before 3pm for same day dispatch!

You'll receive both a dispatch notification and a tracking link once your order has been processed.

Please allow 24 hours for scans to start on tracking once this item has been picked up.

All orders will be processed within 1 business day. If an item in your order is out of stock we'll contact you ASAP to let you know and organise a solution so your order can be dispatched to you promptly.

Shipping Addresses

Please ensure your shipping address is correct before placing your order. If you notice an error in your address please contact us ASAP so we can adjust your address before your parcel leaves the warehouse.

Items with incorrect addresses that are returned will be charged a re-delivery fee as charged by the carriers.

Please note Spartansuppz takes no responsibility for incorrect/mistyped addresses.

Australian Shipping

Orders within Australia are shipped with tracking via Australia Post Premium E Parcel. You'll receive a tracking link when your order leaves our warehouse so you can stay up to date with it's progress and even get notifications when it's due for delivery!

Delivery times frames range from 1-6 business days depending on your location.

Express Shipping: If you need your order in a rush we'd recommend selecting express postage at checkout. This ensures your order transits to you as fast as possible and will be delivered in 1-2 business days providing you're within the express network.

Spend over $100 and you'll receive free shipping anywhere within Australia!

Orders under $100 have a postage free of $9.95

Express shipping is charged as a flat rate of $12.95 

International Shipping

 

Do we offer international shipping? 

Yes absolutely! We offer a range of shipping options and ship to over 200 countries!

Shipping Options Available

Australia Post Air Mail: This is a great economy option to get your order delivered. Time frames are 5-15 days and this shipping services does not offer any tracking services.

Registered Post International: Economy shipping with signature on delivery.

Typical transit times are 5-15 days depending on location.

Pack & Track International: Economy shipping with tracking available.

Typical transit times are 5-15 days depending on location.

Australia Post Express International: Premium express service with full tracking service. Transit times for this services are 2-5 business days worldwide.

DHL Premium Express: This is the fastest/safest option to get your order delivered internationally. Every order receives a tracking number and will be delivered in 2-5 business days.

 Please note Spartansuppz will not be responsible for any local taxes/duties that may be incurred by your countries customs.

We recommend checking rates with your local customs before placing your order.

Orders returned due to unpaid fees will attract a re-stocking or re-sending fee.

Payments

We offer a range of payment methods to make your shopping experience as simple as possible.

Credit Card: Simply enter your Visa/Mastercard details at checkout on our SSL secure server. This is fast & easy to use and you'll receive an invoice for your order seconds after confirmation.

Paypal: We offer both Paypal payments and Paypal express checkout for fast and easy shopping. If you're a regular Paypal user simply select paypal checkout, log into your account and hit confirm-that's it!

Direct Deposit: Check this at checkout, complete your order and you'll receive an email with details for completing your payment. Remember to use your order number as a reference on the payment so we can identify your payment & get your order dispatched quickly.

Afterpay: Grab all the products you need and pay them off in 4 easy, no interest installments. Simply select Afterpay as the payment method and follow the prompts to complete your order.

  

Tracking Your Order

All orders (with the exception of international

Airmail options) receive a tracking number/link which can be used to track the location of your order.

You can use your tracking number to check the status of your order here.

If there's any issues with your order you can always contact Australia Post on 137678. Alternatively we're happy to check into your order for you.

Please note a parcel must be beyond the normal delivery time frame before an enquiry can be lodged.

Unfortunate Events

In the case of a damaged/missing parcel Spartansuppz accepts no responsibility for items whilst in transit. 

We can assist you in lodging a claim but cannot garuntee you will receive compensation from the carrier.

Every item is quality checked before dispatching from our warehouse and packed securely keep it safe as possible in transit.

 

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